The veil is of excellent quality and exactly as described—truly perfect. What truly sets VeroBride apart, however, is their exceptional customer service. Due to weather-related delays beyond their control, my package was temporarily delayed during delivery. With my wedding just a month away and after a previous negative experience with another company, I was understandably concerned and very stressed!
Throughout the delay, VeroBride maintained clear and consistent communication, which was incredibly reassuring. They even went above and beyond by offering to send a replacement veil with expedited shipping if the original did not arrive within two weeks of my wedding date. Although this ultimately wasn’t necessary, as my veil arrived in time, the gesture speaks volumes about their genuine care and commitment to their brides! I highly recommend VeroBride and am very happy with my experience!